Privacy Policy

We collect information that you provide directly to us and information that helps us serve you better:

• Company information including business name, registration number, and billing address
• Contact details such as name, email address, phone number, and business address
• Order history, product preferences, and transaction records
• Payment information processed securely through our payment partners
• Communications you have with us, including inquiries and support requests

We use the information we collect for the following purposes:

• Processing and fulfilling your wholesale orders efficiently
• Communicating with you about orders, products, and services
• Analyzing usage patterns to improve our products and services
• Personalizing your experience and providing relevant product recommendations
• Complying with legal obligations and resolving disputes

We implement robust security measures to protect your information:

• SSL/TLS encryption for all data transmission between your browser and our servers
• Strict access controls limiting employee access to personal data on a need-to-know basis
• Continuous monitoring and regular security assessments of our systems
• Regular security audits and compliance reviews

We use cookies and similar technologies to enhance your experience:

• Essential cookies required for website functionality and security
• Analytics cookies to understand how visitors use our website
• Preference cookies to remember your settings and choices

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

We may share your information with trusted third parties only when necessary:

• Shipping partners (DHL, FedEx, UPS) for order delivery
• Payment processors for secure transaction handling
• Analytics providers to help us improve our services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Data Portability: Request your data in a portable format
• Objection: Object to certain processing of your personal data

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: